Feature
AI agents that work across every channel
Answer calls, handle inboxes, and capture details for your team.
Multi-channel coverage
Voice, email, and SMS with consistent context.
Qualified handoffs
Capture details and route to the right person.
Always in sync
Every interaction updates the CRM.
Core AI agent capabilities
Bring AI to the front line without losing control.
- Inbound call handling with scripted flows.
- Email and SMS responses with guardrails.
- Qualification questions and data capture.
- Scheduling and booking actions.
- Escalation to a human when needed.
Everyday workflows
Handle volume without adding headcount.
- Answer common questions and send follow-ups.
- Collect lead details and create CRM records.
- Route urgent issues to the right team.
- Confirm appointments and send reminders.
- Summarize conversations for quick review.
Connected to Akiroo
AI agents are not a silo.
- Log every call, email, and SMS to the timeline.
- Trigger automation based on outcomes.
- Use shared knowledge from CRM and inventory.
- Report on resolution and response metrics.
- Maintain a single customer view.
See AI Agents in action
Book a demo to map your workflow and scope the right modules.